I: The environment of health care -- The health care industry -- Collecting and storing health care data -- II: Content, structure, and processing of health information -- Sources of data -- Data quality and management -- III: Use and analysis of data -- Coded data -- Financial management -- Statistics and data analytics -- IV: Administration and operations -- Confidentiality and compliance -- Management and leadership -- Performance improvement and project management -- Appendix A. Paper health records -- Appendix B. Electronic documentation -- Appendix C. Using microsoft excel to perform calculations
